# Live Data

It supports a device to refresh data every 10s. By setting the search conditions, you can get to know whether a device support the live data function.

For devices that not support the live data, it may be caused by the following reasons:

  • Pocket type supported, but firmware version not supported: Contact your distributor or installer to upgrade the firmware.

  • Pocket type not supported: Consult your distributor or installer about the proper dongle type to purchase one.

  • Micro inverter and Datahub do not support the function.

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[!Note]When you have switched away from the dynamic energy flow diagram or closed the live data function for 15 minutes, the device data will stop reporting.